Drive customer satisfaction and operational excellence across North America's Foods category.
Combine customer service leadership, supply chain coordination, and digital transformation.
Collaborate with cross-functional teams to strengthen customer partnerships and improve order management.
This is a partner company operating in the consumer packaged goods (CPG) industry, focused on North America's foods category. They offer a fast-paced, agile, and internationally connected environment with a focus on customer satisfaction and operational excellence.
Drive AI product adoption and enablement across regional Customer Success teams.
Act as trusted advisor to ensure customers activate, integrate, and maximize value from the AI platform.
Collaborate with cross-functional teams and lead adoption rescue initiatives.
QAD is a software company that provides an intelligent, adaptive platform for manufacturing and supply chain operations. It is a virtual-first company focused on connecting people, processes, and data to improve productivity and resilience.
Lead a team of Customer Success Managers responsible for best-in-class customer experience and growth.
Partner cross-functionally with Sales, Operations, Product, and Leadership to drive renewals and expansion.
Serve as an escalation point for strategic accounts and mitigate risk to ensure customer success.
FourKites is a leader in AI-driven supply chain transformation, turning data into automated action. It serves 1,600+ global brands and values curiosity, empathy, and inclusivity.